My business
Business · Service FAQ
Questions and answers specific to individual services.
Overview
Service FAQs are Q&A pairs tied to a specific service — for example, 'How long does the haircut last?' or 'What should I bring to my consultation?'. The AI picks the right service FAQ when the conversation is about that service.
Features
Per-service FAQs
Each FAQ is tied to one service. Use the filter to view all FAQs for a service.
Add a service FAQ
Pick the service, write the question, write the answer.
Add many at once
Paste a CSV of question/answer pairs for one service.
Common tasks
Add an FAQ tied to a specific service
About 1 min- Open the sidebar → Configuration → My Business → Service FAQ.
- Pick the Service the FAQ belongs to, write the Q & A, and Save.
Tips
Focus on pre-purchase questions: price clarifications, what's included, common objections.
Frequently asked questions
Was this page helpful?