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Developers

Endpoints

Closing notes

The short reasons your team picks when closing a conversation.

Paths are relative to the base URL. Each card lists the permission the call needs and every parameter, with its type and limits.

GET
/closing-notes

List active closing notes.

Any team member
POST
/closing-notes

Create a closing note.

Owner or admin

JSON body

  • namerequiredstring

    1–80 characters, unique (case-insensitive).

  • descriptionoptionalstring | null

    Up to 300 characters.

  • 409 conflict for a duplicate name; 422 limit_reached at 100 closing notes.