الـ Endpoints
Calls
AI phone calls placed by the Coordinator: history, summaries, transcripts and new calls.
المسارات نسبية للـ base URL. كل كارت بيوضّح الصلاحية اللي الاستدعاء محتاجها وكل parameter، مع نوعه وحدوده.
/callsList calls, newest first. Summaries and transcripts are left out of the list.
معاملات الاستعلام
- directionاختياريenum
Call direction.
القيم المسموحة:
inboundoutbound - outcomeاختياريstring
Call outcome, up to 50 characters.
- contact_idاختياريinteger
Calls with this contact.
- fromاختياريstring (ISO 8601 date-time with offset)
Calls created at or after this time.
- toاختياريstring (ISO 8601 date-time with offset)
Calls created at or before this time.
/calls/:idRetrieve a call with its outcome, summary and transcript.
معاملات المسار
- idمطلوبstring
Call ID (a UUID).
/callsHave the AI call one person. Send exactly one of contact_id or phone.
الـ body بصيغة JSON
- contact_idاختياريinteger
The contact to call.
- phoneاختياريstring (E.164)
Number to call, e.g. +14155550123. A contact is found or created for it.
- template_idاختياريstring
A call template of this workspace. Send template_id or instructions.
- instructionsاختياريstring
What the AI should achieve on the call, 1–8,000 characters. Used when no template is given.
- purposeاختياريstring
Alias of instructions.
- channel_idاختياريinteger
The phone or WhatsApp channel to call from (see GET /channels). It must be able to place outbound calls.
- scheduled_atاختياريstring (ISO 8601 date-time with offset)
Call later instead of now.
- Answers 201 with the queued call (status "pending").
- 403 coordinator_disabled until the Coordinator is enabled for the workspace; 422 number_blocked for a number on the call blocklist; 422 do_not_call for a Do-Not-Call contact; 422 channel_not_connected when no channel can place the call.
/calls/queueQueue AI calls to several contacts.
الـ body بصيغة JSON
- contact_idsمطلوبarray of integers
1–500 contact IDs.
- template_idاختياريstring
A call template of this workspace. Send template_id or instructions.
- instructionsاختياريstring
What the AI should achieve on the call, 1–8,000 characters. Used when no template is given.
- purposeاختياريstring
Alias of instructions.
- channel_idاختياريinteger
The phone or WhatsApp channel to call from (see GET /channels). It must be able to place outbound calls.
- scheduled_atاختياريstring (ISO 8601 date-time with offset)
Call later instead of now.
- Answers 201 with the queued calls plus queued, skipped_do_not_call and skipped_not_found counts.
/calls/queue/:idCancel a queued call that has not started yet.
معاملات المسار
- idمطلوبstring
Queued call ID.