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Settings & account

Settings · Preferences

How Entagl looks and behaves for you — theme, language, notifications, handover rules.

How Entagl behaves for you and your team.

Overview

Your personal preferences: dark mode, interface language, what notifications you want, and important handover behaviors (when should the AI stop replying and hand off to a human? what should happen if a customer asks for a human?).

Features

Dark / light mode

Switch between light and dark. Follows your system preference by default.

Display currencies

Pick extra currencies to show next to your service and product prices. Your assistant shares them as approximate conversions, refreshed daily — and if a market has its own store catalog, its real local prices are used instead of a conversion.

Interface language

Pick from 10 languages — independent from your AI's default customer language.

Notifications

Choose email, push, and in-app alerts per event type.

Silent handover

Stop the AI silently (no 'passing you to a human' message) for specific rules — e.g., when a customer swears.

Error fallback message

What customers see if the AI hits an error. Keep it warm and helpful.

HIPAA BAA acceptance

Self-service Business Associate Agreement for HIPAA customers with e-signature.

Common tasks

Set workspace preferences

About 1 min
  1. Open the sidebar → Settings → Preferences.
  2. Change theme, language, default timezone, or notification settings — each control auto-saves.

Tips

Enable push notifications on mobile for urgent events like channel disconnects.
Interface language only changes what you see — customers still talk to the AI in their own language.

Frequently asked questions

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