Connect your ad account

Overview

When someone clicks one of your Instagram or Facebook ads and sends you a message, your AI can only see the ad's name — not what was actually in it. Connecting your Meta ad account changes that: your AI reads the ad's photo, product and offer, so its very first reply is about the right thing. Without it, customers often get asked "which product do you mean?" about the product they are looking at right now.

Features

Your AI understands the ad

Your AI reads what is in the ad — the photo, the product, the offer — and answers with that in mind instead of asking the customer to explain what they clicked.

See which ads bring real customers

Conversations, leads and bookings get matched back to the ad that started them, so you can see which ads actually make you money — not just which get clicks.

Common tasks

About 2 min

Go to Channels and open the Meta Ads tab.
Click Connect Facebook and sign in. Choose the Facebook Page that is linked to your Instagram business account.
Approve the permissions Meta asks for. These let Entagl read your ads — Entagl never spends your budget or changes your campaigns on its own.
Pick the ad account you run your ads from, then click Connect. That's it.

Tips

You only have to do this once. New ads are picked up automatically — you never need to come back and add them one by one.

If you advertise on Instagram but have never used Facebook, you will still need the Facebook Page that is linked to your Instagram business account. Instagram business accounts always have one.