What Maya can do for you
A tour of everything you can ask Maya to do, with examples you can copy.
Overview
Maya works inside your business, so you don't explain things twice. Ask in your own words, in any language, by typing, talking or sending a voice note, photo or PDF. Questions are answered straight away. Changes come as cards you approve (unless you chose another mode in her settings). Below is what she can help with, with an example for each.
Features
Answer questions about your business
Chats, leads, bookings, orders, revenue, busiest channels, what customers ask most. Try: "How many bookings came in this week compared with last week?"
Handle bookings, orders and customer records
Find, book, move or cancel appointments, check or update an order, look up a customer and their history. Try: "Move Ayşe's Thursday appointment to Friday at 3" or "Mark order 1042 as delivered."
Keep prices, services and FAQs current
Change prices, add services and products, write FAQs, set opening hours and holidays, and create offers. Send her a photo or PDF of your price list and she prepares the updates. Try: "Raise the consultation to $80."
Create and manage your AI employees
Set up the assistants that answer customers in chat and on the phone, choose which channels they work on, and turn them on or off. See "Maya's briefings, memory and WhatsApp" for the details.
Change how your AI employees talk and work
Tone, greeting, what to collect from customers, when to hand a chat to a person, and follow-ups to customers who stopped replying (on eligible plans). Try: "Be warmer and always ask for the customer's phone number."
Find out why your AI said something, and fix it
Point her at a reply you didn't like. She reads the conversation, explains why the AI answered that way, tests a fix and shows you the result before you approve it.
Draft campaigns, reminders and call lists
Tell her who to reach and why. She shows you who will get it and what it should cost, then prepares a WhatsApp campaign, a message template, a reminder message or a call list. These always wait for your tap before anything is sent.
Look after your channels, website chat and team
Check which channels are connected, change the website chat, and invite teammates.
Set up your business from your website
Give her your website link and she reads it to fill in your services, prices, hours and FAQs for you to check.
Keep your to-dos, reminders and checks
Ask her to add things to a list, remind you at a time, check something for you on a schedule, or run a task like "tell me which bookings have no deposit" every Monday. See the Lists page.
Tell you what needs you today
A daily briefing with up to five things that need you, plus urgent alerts when something can't wait.
Remember how you like things done
Tell her once ("Ahmet handles refunds") and she keeps it in mind. You can see and change everything she remembers.
Talk instead of typing
Press the microphone and talk to her, or send a voice note on WhatsApp. She can answer with a short voice note too.
Check that your prices and info agree
A weekly check and monthly review compare your prices, offers, FAQs, files and your assistant's instructions, and tell you when something disagrees. You can also save test conversations and have her run them on a schedule.
Create and run tests
Ask Maya to write test conversations from the questions your customers really ask, then run them now or on a schedule. Each run sends a report with a PDF that shows what passed and what to fix. Try: "Make 10 tests from last month's questions and run them."
Make reports and documents
Ask for a PDF about your business on Entagl: a summary of your conversations or results, your services and prices, your FAQs, your assistant's setup, test results, or a short guide for a new teammate. It arrives in your chat with a Download button, or on WhatsApp. Try: "Send me a PDF of this week's results."
Remember earlier chats
Maya can search your earlier chats with her, so you can ask "what did we decide about refunds last month?" In a long chat she keeps short summaries of the earlier parts so she stays on track. A private chat is never searched from a normal chat.
Send and save files
Ask for one of your business documents and she sends it to you. Send her a file or photo on WhatsApp and she reads it first; she adds it to your business documents only when it is business information or you confirm.
Staff reminders and message automations
Ask her to remind a teammate about a booking, a customer or a chat. She can also show, pause and resume your WhatsApp message automations, like appointment reminders.
Finish a task later
If something can't be done right now, Maya offers to try again later. Say yes, or tell her to leave it.
Advanced setup
What your AI collects from customers (intake forms), connections to your own systems (custom functions and webhooks), email replies, comment replies on social posts and Ads Co-Pilot proposals. Ask in plain words and she prepares the change.
Plan, credits and help
Ask what plan you're on and how many credits are left (she sends a link to change the plan), get answers to how-to questions, or have her open a support ticket.
Look things up on the web
When "Browse the web" is on, she can search and read pages you mention, like a supplier's price list. Each search or page read uses a few credits.
Tips
Frequently asked questions
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