Your AI agent
Shape how your agent talks, thinks, and solves problems for customers.
Your in-app AI assistant — ask it to analyze data, update settings, or improve your agent, without leaving Entagl.
Manage your workspace by chatting with Claude — from anywhere.
Visually design how your AI guides customers through a conversation.
See how your AI handles a message, and change any part of it.
An AI that answers and makes phone calls — with the same personality, knowledge, and booking skills as your chat agent.
A private sandbox to chat with your AI before customers do.
What your AI introduces itself as in conversations.
Your agent replies in your customer's language automatically — set your preferences and a fallback.
The protective perimeter that keeps your AI agent safe, on-brand, and cost-controlled.
Tell the AI which kinds of messages to silently ignore or hand off to your team.
Instant template replies triggered by specific topics or keywords.
How long the AI stops replying after you answer manually.
Make sure your AI always gathers the details you need before it quotes, books, or hands over.
How long the system waits and groups fast-arriving messages before the AI replies.
Stops runaway conversations from eating your credits.
Whether the AI replies with one tidy message — or several conversational ones.
Quiet conversations close automatically and reopen the moment the customer writes again.
Show a 'seen' receipt and a typing indicator — only while your AI is actively handling a chat.
Decide what happens when a customer shares a phone number or asks to be called back.
Give customers a private page of your own for photos, documents and videos — instead of attaching them in a chat app.
Extra powers your AI can use — connect external systems and custom tools.
The long-form reference material your AI reads before answering.
Flag AI responses that were off — we use them to improve your agent automatically.
Files the AI can send to customers — menus, brochures, price lists, how-tos.