AI Manager
Your in-app AI assistant — ask it to analyze data, update settings, or improve your agent, without leaving Entagl.
Overview
AI Manager is a floating AI assistant you can open from anywhere in Entagl. Ask it questions about your business ("How many leads came in from WhatsApp last week?"), have it make changes for you ("Update our Sunday hours to closed"), or ask it to improve your AI agent based on real conversations. Every change it wants to make is first shown to you as a proposal — you review and approve before anything is applied. Think of it as having a senior teammate who knows your whole workspace and can take action on your behalf, with you always in the loop.
Features
Ask questions about your workspace
Ask about conversations, leads, orders, bookings, products, services, channels, team members, analytics, ad performance — anything in your workspace. AI Manager reads the live data and answers in plain language.
Make changes by asking
Tell AI Manager what you want: "Add 'vegan options' to the FAQ", "Increase our lunch special price to $18", "Close the shop on Dec 25th". It drafts the change, shows you the before/after, and only applies it when you approve.
Improve your agent with one click
On the Feedback tab, click "Resolve with AI" on any flagged reply. AI Manager analyzes what went wrong, traces how the agent made its decision, and proposes specific fixes (tweaked guideline, new FAQ, prompt change).
Proposal review flow
Every change shows up as a proposal card with the before/after preview, the domain affected (e.g., "Agent Config → Guidelines"), and a risk badge. You approve or reject. Rejected proposals vanish; approved ones apply atomically.
Built-in QA safety check
Before showing you a proposal, AI Manager runs an internal QA step that rates each change as low, medium, or high risk and flags warnings. You see the rating on the proposal card so you know what to pay extra attention to.
Multi-step task plans
For bigger asks ("Prep my business for the weekend sale"), AI Manager breaks the work into steps, shows the plan, and checks each off as it completes. You can pause or edit the plan mid-run.
Clarifying questions
If AI Manager needs more info ("Which of your three WhatsApp numbers?"), it asks a quick question and waits for your answer before proceeding. No guessing.
Analytics on demand
Ask "What was my lead conversion rate this month?" or "Which ad campaign brought the most bookings?" and get the answer inline — no need to open Analytics.
Channel-aware
AI Manager knows which channels you have connected (WhatsApp, Instagram, Telegram, Messenger, email, Shopify, widget) and can check their status or walk you through reconnecting one that dropped.
Voice conversation (beta)
Press the microphone icon to talk to AI Manager out loud. It talks back. Useful when your hands are busy.
Conversation history
Every AI Manager conversation is saved. Re-open an old one to follow up or revisit a proposal you didn't approve.
Pending proposal badge
The floating button shows a red count when AI Manager has proposals waiting for your review — so you never forget pending changes.
Common tasks
Open the AI Manager
About 1 min- Click the AI Manager button (top-right of the dashboard) or open
/dashboard?assistant=fulldirectly. - Type a question or instruction — the assistant can read your config, suggest changes, or apply them with your approval.
Tips
Frequently asked questions
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