01
Receptionist
I can share the hours and appointment process the clinic has approved, then collect the time you prefer.
Healthcare & clinics
Give the front desk room for the patient in front of them.
Someone asks about an appointment while your team is with another patient. A useful first answer should make the next step clear without pretending to give medical advice.
No credit card required on the Free plan
Illustrative example. Replies and actions depend on your setup and connected systems.
A useful reply
I can share the hours and appointment process the clinic has approved, then collect the time you prefer.
When a call helps
Coordinator can answer a supported phone or WhatsApp Business call and collect a scheduling request. Availability and confirmation depend on the connected workflow.
Healthcare & clinics
One request. Two ways to reach you.
02
When a call helps
Coordinator can answer a supported phone or WhatsApp Business call and collect a scheduling request. Availability and confirmation depend on the connected workflow.
Coordinator03
Your team takes over
Clinic staff review the request, confirm a time and handle questions that require clinical judgment.
A clearer next stepThe patient knows their request is waiting for the right person, rather than mistaking it for a confirmed appointment.
One request. Two ways to reach you.
Receptionist + Coordinator
Receptionist
Explain approved services, hours and preparation information, then collect a request for the team.
ReceptionistCoordinator
Take supported calls when staff are busy and return a clear summary for follow-up.
CoordinatorConnect the information your team already uses
Use approved clinic information and supported scheduling connections. Sensitive information, access and retention need a separate setup review before use.
Entagl does not diagnose, prescribe or make clinical decisions. Staff remain responsible for those steps.
Check calling and number optionsMore help around the conversation
These are separate products with their own plans and availability.
What to measure in a pilot
Agree the baseline and where each number comes from before the pilot. These are goals to measure, not promised results.
- 01Time to first useful response
- 02Appointment requests with enough detail for staff
- 03Requests escalated for clinical judgment
Start with one real request
Choose a common question, add approved business information, set the handover rule and test it with your team before expanding.
Questions before you start
Will the AI confirm every appointment?
No. It may collect or act on a request only within the scheduling setup you approve. Staff or a supported connected system must confirm the appointment where required.
Can it answer medical questions?
It can share approved general business information. Diagnosis, treatment advice and other clinical decisions belong to qualified staff.
Healthcare & clinics
Show us a request your team handles every day.
Start on Free, or talk through the workflow and the systems it depends on.
No credit card required on the Free plan