Change your mind. Keep the conversation.
Callers can interrupt, correct a detail, or add something while the AI is speaking. It listens and adjusts to the new request.
CoordinatorVoice calling in/outbound AI coordinator
Keep the call moving toward something useful.
Set up AI calling for supported phone and WhatsApp workflows. Give Coordinator the information it needs, define the actions it may take and review the conversation afterward.
Answers within seconds, 24/7
Supported booking and follow-up actions
WhatsApp calls included
Call records and supported outcomes
Your team can ring first
The problem
A missed call doesn't wait. It dials your competitor.
A caller wants an appointment, a clarification or the next step, but the team is busy and the quiet leaks add up. The unconfirmed request, the missed follow-up and the no-show nobody chased can cost more than the missed ring.
Start with why they called
Someone wants an appointment, a clarification or help with the next step. Shape the call around that need and your approved information.
Entagl — Inbound calls
Caller
Hi — can I come in today for a consultation?
Coordinator
We can do 16:30 today, or tomorrow at 10:00. Which works better for you?
Booked ✓ Today 16:30 — synced to your calendar
Your team gets first shot at the phone
You decide who picks up first: never, only outside your AI hours, or always. Your people's computers and phones ring together for 10 to 25 seconds — first to answer wins, and their screen shows who is calling. If nobody is free, the same caller is handed straight to the Coordinator without ever hanging up. Calls your team answers use none of your AI minutes.
Entagl — Ring your team first
Incoming - Leyla DemirAlways ring my team
Front desk - ringing in the browser
Ayşe's phone - ringing, app closed
20s - nobody free, handing over while the caller stays on the line
Coordinator answering - same caller, no redial
Answered by your team? No AI minutes used.
Give the next call a clear purpose
Configure a supported outgoing workflow for an agreed follow-up. Review when it may run, which information it uses and how the result is handled.
Entagl — Reminder & win-back calls
09:15 · Sarah — tomorrow 10:00Requested
09:20 · Daniel — tomorrow 11:30Rebooked 15:30
09:25 · Tuesday's no-showRebooked Fri 09:30
09:30 · Mona — went quiet last weekCalling...
Use the relevant customer context
Where a caller is linked to a customer record, staff and configured workflows can use the available history. Linking depends on the available identity information and the supported connection.
Entagl — One memory
Instagram - Tuesday
How much is the glow facial?
Call - Friday
Coordinator
Hi Leyla — about the glow facial you asked about: it's $80, and Saturday 11:00 just opened up. Shall I book it?
Make room for your team
Review the available call record and outcome. Configure the supported handover, message or callback path for your calling connection, then test it before customers rely on it.
Entagl — Call summaries
10:04 · Missed call returned → booked Thu 14:00
11:32 · Price question → answered, message saved for you
15:10 · Reminder call → confirmed tomorrow 10:00
Available in Türkiye, Spain, Greece and more
No business line yet? Get a local one.
Pick your country and city from the list, send the documents local law asks for, and our telecom partner registers a local number in your name — active within minutes in Spain and Greece, 1 to 20 working days in Türkiye. The Coordinator answers it from the very first ring. Each number has a fixed monthly price shown before you order, billed with your subscription; calls simply use your AI minutes.
Entagl - Local number
Spain - MadridYou choose
Your documentsSent
Ordered with the operatorDone
Operator switching it onMinutes to 20 working days
Your AI answers itReady to go live
Registered in your name · from $10 a month, billed with your subscription
Side by side
Coordinator vs answering services
| Capability | Answering services | Entagl |
|---|---|---|
| Knows your business and the caller's history | Not included | Included |
| Makes outbound calls, not just answers | Not included | Included |
| Books into your real calendar | Not included | Included |
| Answers WhatsApp calls too | Not included | Included |
| Rings your own team first, then steps in | Not included | Included |
| Costs a fraction of a per-minute service | Not included | Included |
A human answering service reads from a card and can't see your calendar. The Coordinator works from your whole business.
Works with
Phone lineLocal numbers in 7 countriesWhatsApp callingGoogle CalendarEntagl bookingsOne shared inbox
Questions
What owners ask first.
Will callers know it's AI?
Coordinator is an AI voice agent. Set the introduction, recording disclosure and calling rules that fit your business and the places where you operate.
What if the caller needs a human?
Set the supported escalation path for your calling connection, such as transfer to a person, take a message, or offer a callback. Test it on the phone or WhatsApp connection you plan to use.
Does it work with my existing number?
Yes. It can work with your existing phone line and with WhatsApp Business calling, depending on your setup and channel permissions.
Can I control when and who it calls?
You can configure calling hours, eligible requests, instructions and permitted actions. The rules for your specific calling setup still apply.
Can my team answer instead of the AI?
Yes. Choose never, only outside your AI hours, or always — and your team's computers and phones ring first, showing who is calling. Give them 10 to 25 seconds; if nobody picks up, the same caller passes to the Coordinator without being asked to call back. Calls your team takes use none of your AI minutes.
I don't have a business line yet. Can I get one?
Yes — in Türkiye, Spain, Greece and more. Order a local number in the city you choose, right inside Entagl. You send the documents local law requires, our telecom partner registers the number in your name, and it goes live within minutes in Spain and Greece or 1 to 20 working days in Türkiye. Each number has a fixed monthly price shown before you order, billed with your subscription, and the Coordinator answers it. Toll-free numbers in Saudi Arabia, the UAE, Egypt and Peru are available to registered businesses.
What happens to my number if I cancel or remove it?
Release a number yourself and its monthly charge simply stops at the end of the billing cycle. Local numbers from our telecom partner get a 30-day safety net on top: they keep receiving calls, you are not charged while they wait, and one tap on “Keep this number” brings them back. We remind you when the hold starts, three days before it ends, and on the day it does — after that the number is released and cannot be claimed again. Cancelling your Entagl plan ends your numbers with it, and the cancellation page says so before you confirm.
Getting started
How you'll start
Self-serve from the first click — your AI does the heavy lifting while you watch.
01
Create your account
Start free in a couple of clicks — no sales call, no setup project.
02
Your AI sets everything up in a short chat
Give it your website. It researches your business and configures itself — services, FAQs, opening hours and tone.
03
Connect your channels and go live
Guided connections for WhatsApp, Instagram and the rest — most teams go live the same day.
From $75/mo — published tiers, monthly credits included.
Test a call your team recognizes.
See how Coordinator handles a call your team would recognize, with the configured actions and follow-through your setup allows.
Hear a conversation that keeps up.
A customer changes their plans. The AI finds a time that works. Choose a language and hear a recorded preview of our upcoming voice experience.
CoordinatorCustomer + AI · launch preview
0:00—:—
AI-generated customer, example appointment data. This recorded demonstration does not make a real booking.
Read the conversation
Customer: Hi there. Could I book a consultation for tomorrow morning?
AI assistant: Sure thing. Tomorrow morning I can do 9 or 10:30. Which one works better for you?
Customer: Uh, actually, sorry, I just realized my morning's booked. Do you have anything tomorrow afternoon instead? I need to leave before 4 though.
AI assistant: Got it. Tomorrow afternoon I've got 2:30 or 4. If you need to leave before 4, the 2:30 would be perfect. It's a half-hour consult, so you'd be all set well before then.
Customer: 2:30 sounds great. Let's do that.
AI assistant: Awesome. I'll take care of that. You're all set. I've requested tomorrow at 2:30 and the team will confirm it for you.
Keep talking while it checks.
Add a preference while the AI checks available options. The conversation continues, and it brings back the result when ready.